In today's dynamic and competitive business world, it is crucial to continuously optimize processes, minimize waste, and create value for customers and employees. At MVM, we have embraced this goal with the concept of Lean Management Since 2016, we have been actively shaping our transformation toward a lean, efficient, and sustainable organization – and with success: Our progress has been recognized with an official certificate. But even more important is the daily benefit – for our customers and for ourselves.
Our Lean Journey – a timeline of progress
- 2016: Kick-off Lean with the implementation of the first lighthouse projects
- 2017: Rollout of the 5S method and start with the basic CIP (Continuous Improvement Process)
- 2018: Introduction of weekly CIP meetings in 8 teams
- 2019: Focus on the 7 types of waste (“7 Muda”) and basic moderator training
- 2020: Emphasis on the role of leadership in CIP and introduction of PowerBI to increase transparency
- 2021: Digital customer onboarding, introduction of KANBAN for office and machine warehouse, conversion to SharePoint/Teams
- 2022: PowerApps, PowerAutomate, digital accounts payable flow and management report process on the Power Platform
- 2023: Introduction of the KVP app to the Regiereport app on the power platform
- 2024: Introduction of the AVOR app (work preparation) on the Power platform
- 2025: Automated job reference tool based on AI (GPT) and power platform, training of managers on the 7 Muda
Customer benefits through lean management
A central goal of our Lean organization is to create real added value for our customers. Lean Management makes a decisive contribution by not only improving our internal processes but also optimising our collaboration with our clients.
Benefits for our customers at a glance:
- Higher quality: Through clear standards and continuous improvement, we deliver consistently high-quality services.
- Reliability: Thanks to lean processes and digital tools, we can better meet deadlines and respond more flexibly to changes.
- Transparency: With tools like PowerBI and digital reports, customers receive comprehensible and transparent insights into project progress.
- Faster processing: Shortened lead times and automated processes reduce waiting times and increase efficiency.
- Better communication: Structured target discussions, clear responsibilities and modern platforms promote exchange.
These advantages have a direct impact on customer satisfaction – because an efficient company delivers reliably, quickly and with high quality.
The added value for us as a company
In addition to the clear customer benefit, our approach brings Lean Management also has profound positive effects for MVM itself.
Sustainable benefits for MVM:
- Cost savings: Less waste, more efficient processes and automated workflows significantly reduce our operating costs.
- Knowledge retention: Standardized processes and structured documentation prevent knowledge loss when personnel changes.
- employee retention: Participation in CIP and transparent leadership motivate our teams and strengthen their identification with the company.
- Innovation: Lean also means constantly evolving – this is how we remain competitive and agile.
- Safety: Clear standards ensure compliance with internal requirements and quality assurance.
Our lean organization is therefore not just an efficiency project, but a strategic success factor that ensures our future viability.
What is Lean Management?
Lean Management is a fundamental approach aimed at improving process quality and efficiency. The key principles are:
- increase in efficiency by avoiding waste
- Customer and value orientation in all processes
- Increase in quality in processes, products and services
- Reduction of lead times and costs
- Sustainable anchoring of a culture of improvement through CIP
- Transparency through key figures and standardized processes
We rely on the 5S method for order and cleanliness in the workplace, focus on the 7 Muda (Types of waste) and use modern digital tools for visualization, transparency and control.
Our leadership approach: Lean as a lived culture
A key success factor is the consistent involvement of managers. For us, lean leadership means:
- On-site tour (“Gemba”) and real presence
- Clear target agreements with measurable results
- Transparent escalation processes in case of problems
- Regular training and coaching on lean methods
- Team development and change management
Only when managers embrace the lean mindset themselves can it become established in their teams. That's why we consistently invest in training and awareness-raising.
Sustainability through standardization and certification
To ensure the long-term success of our lean management, we rely on:
- Annual internal training on Lean tools, processes and leadership principles
- External certificationsthat document the sustainability of our Lean organization
- Digital toolsthat are continuously being developed (Power Platform, BI, AI-based automation)
In this way, we ensure that we not only achieve isolated improvements, but also cultivate a lasting and vibrant Lean culture.
Lean Management – More than Efficiency
Our path with LOM – Lean Organisation MVM – shows that Lean Management is more than a method. It is a culture based on Transparency, efficiency, quality and humanity Through Lean, we strengthen our competitiveness, inspire customers, and develop our employees.
With a holistic understanding of Lean, we at MVM not only make our processes more efficient – we create Values for customers, employees and the company itself.